Wood Care
The natural characteristics of solid wood
Although wood is naturally beautiful, it is far from flawless. It is the nature of wood to have knots, mineral deposits, worm holes and unusual grain patterns. Each piece is as individual as a fingerprint and will take stain slightly different - even two boards from the same tree. This is inherent to wood and is not a defect unless it interferes with the product giving satisfactory service.
Wood Furniture Care Tips:
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Avoid placing your furniture in highly humid or dry areas, such as directly next to air vents.
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Direct sunlight may darken wood furniture.
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Use coasters and tablecloths or placemats when dining to avoid scratches and dings and water rings.
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Place trivets under all serving dishes, especially beneath hot plates to keep heat from damaging the finish.
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Wipe up spills immediately. Tough, sticky spots may require a small bit of hand dish soap, but be sure to rinse clean with a damp cloth and dry any excessive moisture.
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Clean your wood furniture with a lint free, lightly water-dampened cloth.
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Dust with a soft, dry cloth. Even dust particles can be abrasive, so always dust with the grain and not against it.
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Do not use harsh chemicals or abrasives on any finish.
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Store table leaves properly. They should be placed flat. They can warp if placed on their sides.
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We strongly discourage standing on or tilting back in chairs while seated; it is dangerous & will loosen the joints. (Decorative wood spindles are fragile and will break when subject to undue stress).
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Call us for major defects of workmanship promptly 207 274-4733.
Cleaning:
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Many stains can be removed by a professional. If your stain is from an incident or accident call a Professional.
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Professional cleaning is always the preferred method of cleaning your upholstery. However, if you decide to spot clean on your own, be sure to follow the industry standard cleaning methods indicated by the fabric codes found on the law tag.
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Always pre-test cleaning agents in a small, inconspicuous area before proceeding.
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Never use strong chemicals or detergents.
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When cleaning a spill, always blot immediately - never rub - to remove spilled material with a clean absorbent white cloth.
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Clean spots or stains from the outside to the middle of the affected area to prevent rings.
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Pile fabrics may require brushing with a non-metallic, stiff bristle brush to restore appearance.
Standard Cleaning Codes:
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W: Water-based cleaning agents or foam may be used. Never use tap water. Use distilled water, as tap water contains minerals that may cause rings or fading.
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S: Only mild, water-free cleaning solvents should be used. Never use water. Do not dry clean in parts.
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SW: Water-based cleaning agents, foam or mild water-free cleaning solvents may be used. Never use tap water. Use distilled water, as tap water contains minerals that may cause rings or fading.
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X: Clean only by vacuuming or light brushing to remove overall soil. Never use water, foam or liquid cleaning agents.
Note: For prewashed fabrics upholstered onto a frame, follow the S cleaning code.
Slipcovers
When it’s time for overall cleaning of your slipcovers, it is important to follow the manufacturers’ instructions to prevent shrinkage or fading. Not all slipcovers are washable; some require professional cleaning. Note: Laundered fabric may still require an “s” cleaning code for spot cleaning so that ring residue and shrinking is avoided.
Machine washable slipcovers
Divide slipcovers into manageable washloads. Always wash the entire slipcover for uniform results. Close all zippers and Velcro closures prior to washing. Use cold water and mild detergent. Tumble dry on low until slightly damp; remove promptly to reduce wrinkling. Do not line dry as it may stretch the fabric. Some fading and loss of sizing is to be expected.
Dry clean only slipcovers
Always dry clean the entire slipcover for uniform results. Close all zippers and Velcro closures prior to cleaning. Some fading and loss of sizing is to be expected.
Fading
All fabric will fade over time, although how fast this occurs is largely determined by the material content, color and the amount of direct sunlight to which the piece is exposed. Cotton fabrics and primary colors show fading the fastest. Always avoid placing your furniture in direct sunlight, as fading is not covered under the manufacturers’ warranties.
Pilling
Fabric pilling is normal. Pilling can be controlled through the use of a fabric shaver; available at most fabric shops. Pilling will eventually cease over time if maintained through shaving. Shaving does not affect the fabrics performance or longevity.
Dye lot, shading or crushing
Variation in color especially on natural fabrics (cotton) is to be expected. Today's fabric is computer color controlled, but that’s why it’s recommended to purchase all pieces of a collection at the same time.
Call US with any Questions you have. 207 274-4733
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Quality upholstered furniture
is designed to last a long time, but it does require some regular maintenance. Follow these steps to make sure that your upholstered pieces look their best for a long time to come:
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Flip, fluff, and rotate loose seat and back cushions at least once a week to distribute material and wear evenly.
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Vacuum all fabric weekly using the upholstery attachments to pick up any loose particles and debris that could cause your upholstery to wear.
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Avoid placing your furniture in direct sunlight. All fabrics and leather will fade over time.
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Place furniture cups or non-skid disks underneath legs to help protect your floors and carpet.
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Periodic cleaning by a professional upholstery cleaning service is highly recommended.
*Please note that although cushions may feel firm on the day of delivery, they will soften and settle with time.
The Natural
Beauty of real leather.
Genuine leather is warm and inviting and one of the few materials that actually gets better with age.
Continued use only makes it more comfortable.
Nature loves to be creative and, as a result, no two pieces of leather are identical. Even the same hide has shade differences due to higher or lower density of the materials fibrous structure.
There may be distinctive marks from barbed wire nicks, branding, scratches, and even insect bites, lending each piece of furniture its own personality. Only true leather can boast these marks and they are not considered cause for a warranty claim.
Many stains can be removed by a professional. contact the store before attempting any cleaning or repair yourself.
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Leather upholstery requires the same care as fabric upholstery in terms of the cushion care.
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Fluff and rotate any loose seat and back cushions at least once a week.
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Leather can fade so it should be kept out of direct sunlight.
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Dust regularly with a dry cloth and vacuum as needed.
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Blot liquid spills immediately with a clean, absorbent cloth or sponge.
Cleaning methods will depend on the type of leather purchased. Check your leather type; aniline/protected leather, wax pull up leather, oil pull up leather, or nubuck leather prior to cleaning or conditioning to ensure you have the appropriate product.